Induction program

• Introduces new or existing employee to new position and helps them adapt to the new environment
• Helps establish relationships with colleagues and familiarise with initial job skills but the business culture
• Explains company policy and procedures
• Effective induction builds job confidence, can increase efficiency and productivity.

Training

• Upgrading an employee’s skills, knowledge and competency levels in order to better meet the needs of the business.
• May be in-house e.g. apprenticeship, mentoring) or external (e.g. TAFE, conferences)
• Involves:
  • Needs analysis (of the individual, job and business)
  • Setting objectives for the training program.
  • Consider internal and external influences such as research and resources available
  • Determine the process eg content/learning methods/location
  • Evaluate the training program (e.g. through tests and surveys during and after training, observation)

Organizational development

• HR managers need to use strategies to help motivate and retain talented staff.
• Strategies can include:
  • Job enlargement = increasing breadth of tasks in a job
  • Job rotation = moving staff from one task to another over a 
period of time
  • Job sharing
• Preparing employees for future responsibilities within the organisation due to a change in the business’s strategies or a growth in its size or market share. It requires evaluation of training activities in order to measure their effect on staff performance.

Mentoring and coaching

• Mentoring is a mutually agreed role where experienced staff transfer knowledge and skills through succession planning and building a personal relationship
• Coaching focuses on improving skills, performance & helping individuals manage specific work roles more effectively.
• Used to motivate and develop staff with leadership potential.

Performance appraisal

• Formal assessments of how well a person is working and would provide a basis for such matters as future training needs, pay rises, promotions and possible further development.
• Provides a basis for feedback, future training needs, pay rises, promotions and monitoring employee selection.