Operations Processes

EasyBiz > Operations > Operations Processes

• Inputs
  • transformed resources (materials, information, customers)
  • transforming resources (human resources, facilities)
• transformation processes
  • the influence of volume, variety, variation in demand and visibility (customer contact)
  • sequencing and scheduling – Gantt charts, critical path analysis
  • technology, task design and process layout
  • monitoring, control and improvement
• Outputs
  • customer service
  • warranties

Extract from Business Studies Stage 6 Syllabus. © 2010 Board of Studies NSW.