Internal Recruitment: when existing employees within the business fill the position.

Benefit of internal recruitment:

• Incentive for staff to improve their performance
• Promotions as seen as a reward.

Disadvantages of internal recruitment:

• Staff overlooked for the position may lose motivation
• The business may be denying itself new ideas by recruiting internally

External Recruitment: when an individual who has not yet worked for the business fills the position:

Benefits of external recruitment

• Business is encouraging new ideas
  
  
• New employee is not aware of existing issues within the business

Disadvantages of external recruitment

• May take time for the new employee to settle into the organisation
  
  
• Resentment from existing staff

General skills

• Such as flexibility, motivation, positive attitude, ability to work under pressure, team work, willingness to learn, problem solving.
• Important as many jobs today require working independently and undertaking many different tasks

Specific skills

• Acquired through specialist training, usually leading to a qualification e.g. carpentry, electrician, nursing, HR manager
• Many businesses recruiting overseas or outsourcing to overcome their skill gaps